Shipping Policy

At MOSCH, we are committed to ensuring that your orders are delivered safely and promptly. Please review the following shipping policy details:

Order Processing
We process orders within 1-2 business days of receiving them. During peak seasons or holidays, processing times may be longer. Once your order is processed, we will send you a confirmation email with your order details and estimated delivery date.

Estimated Delivery Time
We offer standard shipping and expedited shipping options. Standard shipping typically takes 3-5 business days for delivery. Please note that shipping times may vary depending on your location and the shipping carrier.
We are not responsible for any delays in delivery due to weather, shipping carrier delays, or other unforeseen circumstances beyond our control.

Order Tracking
Once your order has shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to track your order on the shipping carrier’s website.

International Shipping
For international orders, customs duties, taxes, and import fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

For any further inquiries or assistance regarding shipping, please don’t hesitate to contact our customer service team at 03001723746.

• Free Shipping: Free shipping on all orders over 3000.
• Quality Products: Made with natural & botanical ingredients.
• Online Support: 24 hours a day, 7 days a week. Extensive support.